What we store, and why

Your email

To sign you in with a one-time link and to write to you about your own case. Nothing else.

Your verification

The organisation you claim to represent, the corporate address you proved, and who approved it.

What you publish

Replies and cases you send. These are public by design — that is the point of the site.

Documents you upload

Stored privately. Only shown when the case they belong to is published, and only the part that matters.

Technical logs

Kept briefly by our hosting provider to keep the site up and stop abuse.

Signing in and answering you: because you asked for it. Publishing a case: the public interest in accurate information and the right of reply, which is exactly the balance the GDPR asks us to strike. Keeping the site up: our legitimate interest in it working.

A published case and its replies stay up, because a record that disappears is not a record. Verification documents are deleted once the verification is decided. An account you close is deleted; what you published in public stays, without your contact details.

Our hosting and database providers, because the site runs on them. Nobody buys this data, and there is no advertising network on these pages.

Access, rectification, deletion, objection, portability and limitation. Write to hola@reply.press and we answer within a month. If you think we handled it badly you can complain to the Spanish data protection authority (AEPD).

You do not have to accept our account of it. Reply — that reply is published unedited and next to the sentence, which is a stronger remedy than deletion. And if a fact about you is wrong, say so and we correct it.